by admin | Jun 26, 2016
This is usually resolved by making sure that you’re logged in to Office using the same Microsoft Account that you use on Stratus. You may also want to try adding sharepoint.com to your Trusted Sites in Internet Explorer, and then selecting “Custom...
by admin | Jun 26, 2016
Sharepoint has some built-in limits you should be aware of: 1) Maximum of 20,000 total files synced at one time 2) Maximum of 5,000 files synced per document library If you have a library that’s getting close to 5,000 files, it’s recommended you split it...
by admin | Jun 26, 2016
First, right-click the OneDrive for Business icon in your notifications bar (in the lower left), and select “View Sync Problems” – follow the instructions there, which will normally resolve the issue. Alternately, you can try un-syncing and then...
by admin | Jun 26, 2016
Here are a few troubleshooting steps you can try: 1) Run the Verbatim Setup Wizard – this makes several tweaks to your system which can have the side effect of also improving sync issues with OneDrive for Business. 2) Ensure the “WebClient” service...
by admin | Jun 28, 2016
This can occur when OneDrive for Business has the wrong cached credentials. The fix is usually to log in to your site using Internet Explorer, which will share it’s credentials with OneDrive for Business. In your Windows Control Panel, open the “Credential...
