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Mac – I can't run the Verbatim Installer.

Usually, this is because your security settings prohibit running installers from the internet. To fix, try running the Verbatim installer package, then go to the Apple menu – System Preferences – Security & Privacy. You’ll see a notice asking...

Mac – The Setup Wizard opens every time I open Verbatim.

If the Setup Wizard opens every time you open Word, it’s likely due to a permissions issue with your Verbatim preferences file, usually from a previous installation. To fix, just delete your Verbatim.plist file, which is usually located at...

Why do I get a virus alert when I download Verbatim?

Some virus scanners (especially Norton/Symantec) may give a false positive virus alert when downloading or trying to use Verbatim. Don’t worry, it’s completely safe – there is nothing harmful in Verbatim. It just sometimes trips an auto-detection...