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Mac – My document keeps jumping to the top of the page

This is due to a bug in Mac Word, not in Verbatim. It occurs if you’re in Web view, with the Navigation Pane turned on. The easiest fix is to switch to Draft view, or turn off the Navigation Pane. You can set your default view to Draft in the Verbatim...

My Debate ribbon is collapsing into sections

You have “Touch Mode” turned on in Word. Turn it off by following the directions here: https://support.office.com/en-us/article/turn-touch-mode-on-or-off-90e162b1-44f9-434f-bc2b-9321c989ea6e

Why does Gmail mark my Mac Verbatim files as having a virus?

Gmail recently changed their virus scanner, and are now reporting false positives for files produced in Mac Verbatim. There is unfortunately nothing I can do – Gmail is in complete control of what they mark as a virus and what they don’t. The files being...